Sep 20, 2011 gday, we have been having trouble with the same issue on samsung s2 and s6, data and wifi off no mms can be sent or retrieved just wifi on no go either, but i have a aspera tough phone that if data and wifi are off i can still send and receive mms, my aspera is only a new phone so it may depend on phone or settings im with telstra and all good and vodaphone say there network wont do mms. Its important first to find out if you can make a call. Some phones will not connect to cell data when wifi is on and active. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new. So no calls are being made or connected and the mms will still not download. I have found that the bionic seems to like data more than wifi and a bionic tech and i tried it this way and it worked. Most android phones intelligently switches from wifi to mobile data when you send or receive a mms and then switches back to wifi when the. Its possible to send and receive mms over wifi on android if your carrier supports it. There are two major culprits for mms messages not working, one of them is a setting enabled by default with your default messenger, and the other is because of interfering apps on your phone. I can sent and receive attachments via mms only when wifi. More than likely your mms token is corrupt on the device and it is unable to authenticate while you are connected to wifi. This guide will show you how to set up mms on your phone either by resetting your phone to default mms settings or by setting up mms manually. You may need to repeat this after every os update and this impacts any mms app on your phone. If you have wifi calling on, with wifi preferred and you stick with the default messaging app, mms should work fine.
While on wifi, i am not able to send or receive pictures but he is. Configuring wifi calling with either the wifi preferred or mobile preferred options doesnt appear to make a difference. Hey, how about the next article describes how to turn on wifi to avoid. I have to turn mobile data on for mms to sendreceive even when connected to wifi. I did not have this issue when on verizon wireless. Dec 18, 2014 when receiving an mms, whether you were connected to wifi or not, the attachment would say first download and then would just say downloading after touching it. Why will my mms messages not download while on wifi. Its also the reason why you can not make a call and sendreceive an mms simultaneously when you have only 2g gprsedge connectivity.
Even if the other app is not open, it may still attempt to retrieve the mms. Now when at home the phone uses wifi almost all of the time, but when an mms comes in, the 4g icon. If you had and your phone was on wifi you would get a. Android messages mms broken on gs8 when wifi samsung. I dont know what auto connect is supposed to do, but evidently it does not manage connections automatically. It contains text saying the message size, and an expiry date. I have to physically turn off the wifi app then resume downloading her picture message.
After the scrtn has completed, then reconnect to wifi and test mms. Turned wifi off so its strictly mobile data, sent immediately. Try turning off wifi and dataand then reboot but this time leave the wifi off and only turn on the data i. Straight talk mms not working complete troubleshooting guide. Mms sending and receiving issues xfinity help and support. I can sent and receive attachments via mms only when wifi is off. My advice is to take it to your carrier att, verizon, etc. Mms messages not automatically downloading is widespread and. Mms pictures not downloading htc droid eris android forums.
However, in case your carrier doesnt support that, you can still do mms over wifi. Lets start with the initial problem, mms messages that refuse to download. How to send and receive mms over wifi the android soul. My husband and i both have brand new samsung note 10s. When i get home on my wifi, mms messages just sit undownloaded until i click to download. The mms wont download when the wifi calling feature is turned on and phone is not being used. Try accessing the internet with a mobile data connection, not wifi, or making a call to see if roaming is functional. Sometimes, especially when youre frequently traveling by plane, you may forget that the airplane mode is on. We upgraded from an iphone and never had this issue before with the iphone so dont believe it is a carrier issue but will check. We upgraded from an iphone and never had this issue before with the iphone so dont believe it.
Can receive but cant open some text messages from an iphone. Mms was not turned off in my account, it was enabled. Fortunately, theres a quick and easy fixnow that weve actually figured out whats going on here. If thats not the case for you, keep on reading because the solution to fix cant send or receive mms on galaxy s10 smartphones might be one of those presented below. Mms displays multiple times, even though it was only sent once.
If it hasnt been turned on, you will not be able to send or receive any mms. Mms messages not downloading motorola droid bionic. I did not have this problem with my note 8 just upgraded to the note 9 while i am on a phone call and they send me a text with a picture it gives me a grey box says download and i try to download its says failure to download media blah blah blah. How to fix cant receive mms on galaxy s10 easy ways to fix. Im new to wifi and wifi calling but am forced to use it because i dont get a signal where i now live. Ive had mobile data turned off since i got the phone 2 years ago to save on data charges and ever since my phone updated to android 9. Turned on roaming auto retrieve, sent a picture with wifi on in just over a minute. Ive called before and you have me go through the whole troubleshooting thing wifi calling, advanced messaging, reset.
Android 9 issue, there have been some security updates on my s9 from knox, i think that have not been made on my wifes s9, and. Now enjoy no issues while sending mms, while connected to a wifi network, with wifi calling enabled. Now when at home the phone uses wifi almost all of the time, but when an mms comes in, the 4g icon briefly lights, and the photo appears. To see if thats the reason why you cant receive mms on galaxy s10 smartphones, enable and then reenable mobile data. Im hoping that the technical team can either enable mms over wifi on mint sims apn, or provide a combined apn that simply uses mint sim as a mms gateway, and the tmobile apn for everything else. In case you are having a similar issue which is mainly on android devices using the directly the service from tmobile and not a mobile virtual network operator, we advise you to check your tmobile apn settings. I tried this on android messages, textra, and samsung messages with the same result. I have an experia z3v and for some reason my multimedia messages will not download while using wifi. Your mobile needs mobile data access to recieve mms messages, charges may apply. The problem is the mms uploads the data to a server, then sends a special sms with the link to get the data. If you cant receive mms on your mobile phone, try these simple solutions to solve the problem. How to fix android not sending or receiving picture messages. I received a reply from the support team today letting me know they are forwarding the information i have provided to the technical team.
I continuously tries to send via the network 100% of the time. Thats why you can not send and receive mms via wifi. I just change my setting from wifi to data and then try again. However, if i am connected to wifi, i can send a mms text message, but as soon as i attach something like a photo, it will not send when on wifi. The message size would just say 32kb or 0kb and nothing would ever happen. I cant send and receive mms samsung galaxy s6 optus. I dont know if its also coz my wifi and data is always off. Before you start this troubleshooting guide you need to check one important thing. How to automatically receive mms picture messages talkandroid. Issues with mms over wifi for years xfinity help and. If the above two steps doesnt solve the issue and you are still not able to send, receive or download mms on your straight talk phone, you can try downloading the go sms pro app, which seems to solve the issue for many people having this problem. Unfortunately, third party apps cannot send mms via wifi for tmobile. According to the forum, for some reason the phone and i say phone rather than handcent because it happened with the stock program too seems unable to download picturesvideo while wifi is enabled.
From everything ive read this is a known issue and effects everything from the s8 up since oneui and pie were rolled out. If youre on cricket wireless and use an android phone, theres a reasonably decent chance you could be having issues receiving mms messages aka picture and video messages. Android messages appears to be supporting rcs features also, but i do not typically use that app or at least not yet. As it might be a firmwarerelated issue, the inability of your device to send and receive. Ive called before and you have me go through the whole troubleshooting thingwifi calling, advanced messaging, reset.
I do this myself, even though i prefer textra or hangouts. Even if the other app is not open, it may still attempt to retrieve the mms before signal. However when i send or receive a mms all i get is a constant refresh icon that disappears after a minute, but no pictures or anything. Feb 08, 2010 nosing around the handcent forums, i noticed quite a few people complaining of this. Android messages mms broken on gs8 when wifi samsung galaxy s8. So no calls are being made or connected and the mms will still. Resetting the phone, clearing datacache, never seemed to work. Dont expect that you can continue sending or receiving mms if youre on wifi connection at all. Sep 06, 2018 if you can not send or receive picture messages in samsung galaxy then the first thing what you will do is you will go to settings. I cant receive mms on galaxy s10, s10e or s10 plus how. Mms not working when connected to wifi android forums at. I cant believe after 5 years this is still an issue. I have been having problems sending and receiving mms over wifi.
Cant send or receive mms over wifi tmobile support. My sister has a s5 and hers downloads mms wifi and data on. What to do if galaxy note9 wont download mms or group. Hello, noticed the other day that i cannot receive or send photos over wifi. How to fix cant send or receive mms issue on galaxy s10. Fix text messages not downloading photo automatically mms duration. Is there a reason why the download doesnt complete. I was able to accidentally solve the problem by turing off auto connect in the androids connectivity menu. I cant receive mms on my mobile phone samsung galaxy s.
Unless explicitly stated by your carrier, mms does not work on wifi. Mms messages wont download samsung community 859734. But when i turn of wifi and switch to mobile data it downloads like its supposed to. My wife and i upgraded to a note 10 plus and while connected to either wifi or while wifi calling is. Soit is not a carrier or network issue since my wifes s9 android 9 works great with mms using no wifi or mobile data. You can send mms to one or more mobile phones and to email addresses.
My s9 requires wifi for mms, and it is running android 10. Sms and mms wifi calling compatibility mode and try again. I cant receive mms on galaxy s10, s10e or s10 plus how to fix. The issue is when i have wifi and mobile data turned on. When receiving an mms, whether you were connected to wifi or not, the attachment would say first download and then would just say downloading after touching it. All of these problems are fixable by going through the checklist at the end of the article. Tried sending images, waited about 5 minutes, nothing. Ive already setup wifi calling, and smscalls work great. Mms messages not automatically downloading when on wifi.
Unlike my nexus 6, which is what im coming from, the gs8 completely dsables ltedata when wifi is on. Samsung galaxy s8s9s10 mms over wifi issues reported. Since the moment i switched i have had issues with sending and receiving mms and group text messages. I cannot receive pictures from her when my wifi is on, whether im on wifi or not. If you are experiencing problem sending or receiving multimedia messages sometimes called picture or group messages on your tmobile network, this could be related to a few couple of things. I live in rough zone for sprint and rely heavily on wifi and wifi calling. I have crappy 2g at my home and cannot receive mms messages without doing the above. If you have any other mms problems in android group messages. Can not send or receive picture messages mms in samsung. Nov 02, 2018 is your note9 having trouble downloading mms or group texts. Oct 22, 2018 the problem isnt related to wifi calling where calls and texts can be sent via wifi, the problem is when the phone is connected to both a cell and wifi network, mms does not send. Unfortunately the mms function of android messages is broken on the gs8 when wifi is turned on.
How to fix cant receive mms on galaxy s10 easy ways to. Enable signal settings sms and mms wifi calling compatibility mode and try again. Nov 12, 2019 i brought my unlocked samsung galaxy s10 over to xfinity. I have an s10e on xfinity mobile with the stock messaging app, it wont send mms messages at all anytime wifi is turned on. However, to try to fix it on your own, these are the most common issues and fixes. Confirm all the application permissions are enabled for signal. I am close to my data limit so i turned of my mobile data. Mms can contain media files such as pictures and sounds. But in a regular provider setup the mms store and forward servers mmsc are only reachable via the providers network. Nosing around the handcent forums, i noticed quite a few people complaining of this. Does anyone know if there are specific settings to enable mms over wifi. I think that both marchhh and i understand what you are saying. I checked the advanced settings in messages, and mms is set to auto download.
Apr 18, 2012 try turning off wifi and dataand then reboot but this time leave the wifi off and only turn on the data i. For some devices, if you restart your phone then redownload the mms, it will succeed. As for mms only working when wifi is off, that also seems to be incorrect, or at least incomplete to the point of being not useful. This troubleshooting guide will take you through a number of possible causes. Samsung galaxy s9 downloading mms messages over wifi. Even if the other app is not open, it may still attempt to retrieve the mms before signal can. Straight talk mms not working complete troubleshooting guide there are many folks out there that are having trouble with their straight talk mms settings, mainly not able to send or receive mms on their straight talk phone. From everything ive read this is a known issue and effects everything from the s8 up since oneui. Cannot send or receive mms on tmobile network fix what to check. It appears there may be something intrinsic in the oneplus that results in mms messages not downloading automatically over wifi.
And since android messages doesnt support wifi, you cannot sendreceive mms messages. The reasons why your mms messages may not send or come into your android varies. After messing with different settings it still would not send. I can now send mms messages, including both images and group messaging, over wifi withdata turned off or on. Says to download the message but download always fails. Check this troubleshooting episode out for ways to fix it full article link. If you can not send or receive picture messages in samsung galaxy then the first thing what you will do is you will go to settings. Im using airplane mode with wifi turned on to test. Tried sending a gif, went to 5 minutes without sending. May 20, 2019 how to fix galaxy s10, s10e, or s10 plus that cant receive mms ensure that airplane mode is off.